primary goal is to provide high quality medical and institutional
supplies with economical pricing while we strive for excellence in
- Orders must be placed via e-mail, fax, the online shopping cart, or set up as recurring transactions.
- First time orders can be placed over the phone with our customer service or a sales rep to help set up your account.
- With over 200,000 items to choose from on our site, not all are regularly kept in stock and may have an extended lead time. If this causes concern please contact us before placing your order so we can give an estimated lead time. Once a product is ordered in from the manufacturer, your order may not be able to be cancelled.
- Special pricing is available through a sales representative & can be saved for future purchases. Your pricing will be implemented to the online shopping cart.
- Wholesale accounts are welcomed. If you are a distributor or part of a large chain network contact us and we can discuss options.
- Free shipping & handling on all orders totaling over $100 to the continental U.S.
- A $29.95 handling fee will be applied to all orders under $100.
- Outside of the continental U.S.; shipping charges will be applied to the order - please contact us for exact rates.
Returns / Credit
- We accept MasterCard, Visa, American Express, & Discover. (If shipping address is different than the cardholders billing address, our credit department will need to verify before orders are released; first time only).
- Open terms are available upon credit approval.
- Past due balances are subject to a monthly 3.5% finance charge.
- An NSF fee of $35.00 will be applied to any returned checks.
- Any unopened boxes from our "Top Selling" categories may be returned to our warehouse within 30 days for full credit. Credit will be applied to the customers account to be used for future purchases. Please call for a return authorization from a sales representative.
- Items outside of our "Top Selling" categories may not be eligible for return. Please contact us for inquiries.
- Please see "Contact Info" for warehouse address.
- All information is kept strictly confidential.
- Your information will never be sold to any third party.
- Any credit card information is only kept on file with our accounts receivable department. You can choose our company to not keep your credit card information on file, and submit only at the time of placing each order.
- Customers outside of the state of Ohio will not be charged sales tax.
- Ohio non-profit customers, please contact our customer service department for tax-exempt set-up.